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The 'POE List' for Service Comments, Good or Bad!

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Ron Brind
Ron Brind
Posts: 19041
Joined: 26th Oct 2003
Location: England
quotePosted at 11:04 on 25th March 2015

Thumbs up, or thumbs down you decide!

Anna bought four 15x330 ml packs of Pepsi Max which contained half empty, or half full (whichever you want) costing about £28. I emailed Britvic and told them about it and they said thanks for letting us know, have a voucher for £2.50 which from a Company as big as that I think is an insult.

However, they are now in the POE List for Good or Bad Service Thread for people to make up their own mind.

 

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Ron Brind
Ron Brind
Posts: 19041
Joined: 26th Oct 2003
Location: England
quotePosted at 07:05 on 15th April 2015

Shanghai - Chinese Takeaway in Headington, Oxford. Used to use them 37 years ago before we moved away but went back last night and had a great meal from them, same excellent quality, same family running the business.

Thumbs up for Shanghai in Headington!

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Ron Brind
Ron Brind
Posts: 19041
Joined: 26th Oct 2003
Location: England
quotePosted at 08:58 on 21st April 2015

Sky News is asking "Are Stores Misleading Customers"

An emergency determined a visit to Asda for me just last week:

A packet/roll of tin foil 30 x 300 was advertised side by side on the shelf at £1.56 for ONE or you could buy TWO for £5.00 and if that's not misleading then I don't know what is.

At the checkout I mentioned it, the 'runner' checked it and said yes that's what it says! I have the receipt to prove it should anybody doubt my post.

 

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James Prescott
James Prescott
Posts: 25952
Joined: 11th Jan 2010
Location: UK
quotePosted at 10:45 on 21st April 2015
The left hand does not know what the right hand is doing---you never had this in the corner shops did you??Smile
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James Prescott
James Prescott
Posts: 25952
Joined: 11th Jan 2010
Location: UK
quotePosted at 19:37 on 22nd April 2015
Called into Sainsburys in Southport to-day -not a store i frequent much but was amazed at the response off a chap stocking up he couldnt do enough for me--ten out of ten for the middle aged chap with the grey hair on the spirits shelvesSmile
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Ron Brind
Ron Brind
Posts: 19041
Joined: 26th Oct 2003
Location: England
quotePosted at 10:29 on 9th May 2015
On 21st April 2015 08:37, Ron Brind wrote:

Soreen Malt Loaf change of opinion...now thumbs up!

What I didn't know was that there are two sizes, so maybe the Manufacturer hasn't reduced the size of the original loaf that I was used to seeing. My original comment was unfair and for that reason I have deleted it and will carry on enjoying Soreen Malt Loaf.
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Ron Brind
Ron Brind
Posts: 19041
Joined: 26th Oct 2003
Location: England
quotePosted at 21:37 on 12th May 2015

Just Ink and Paper - have provided a superb service for printer inks from Guernsey, Channel Islands.

They pack each ink cartridge so that the Postie can push it through the letterbox, thus no taking it back to the Post Office if you happen not to be in.

A big Thumbs Up for 'Just Ink and Paper' in Guernsey.

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Paul Hilton
Paul Hilton
Posts: 2605
Joined: 21st Nov 2004
Location: UK
quotePosted at 20:41 on 11th June 2015

For an organisation that can keep you holding on the phone the longest to be put through, HMRC tax offices must be a front runner.  Up to recently, it was simply calling up, tap the option number for who you want to speak to and after a shortish wait, the phone was answered. Those days seem to have gone now.

two calls to them today and after 52 minutes on hold, I gave up. Tried a few hours later when after 40 minutes on hold I gave up.

if you have to get in contact with HMRC, I would suggest any alternate method before using the phone.  I did find a form on Gov.uk to fill in about my tax code issue. Their auto responder emailed back to say I'll  hear back within the next 15 days for a problem that could have been dealt with on the phone in two minutes if they can ever answer it after they put you on hold?



Edited by: Paul Hilton at:13th June 2015 22:49
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Edward Lever
Edward Lever
Posts: 734
Joined: 22nd Dec 2005
Location: UK
quotePosted at 08:11 on 18th June 2015

I was asked recently by HMRC to renew my Tax Credit details (even though I do not receive Tax Credits). Foolishly, I thought it might be easy to do online, but when I tried to do it, I was asked  to submit identity verification through 'a certified company'. See link here

Surely in these days of identity theft, it seems folly for the government to farm out identity checks to a commercial organisation? So I decided not to try.

In the event, I resorted to providing the information by post, even though it was a pointless task, since I do not receive Tax Credits. I wonder how much effort is wasted by HMRC collecting information which they already have from P60's etc for useless exercises such as this. 

 

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James Prescott
James Prescott
Posts: 25952
Joined: 11th Jan 2010
Location: UK
quotePosted at 18:57 on 3rd July 2015
Thumbs up to Thomsons Travel--had a call to-day re/a seat payment at Manchester Airport -which we should not have paid--we are getting a refund without any arguing--thanks a lot ThomsonsSmile
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