HELP!

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	Forums > User Introductions > HELP!
mrsnickleby Posts: 5 Joined: 25th Oct 2012 Location: England	quotePosted at 13:47 on 25th October 2012 I've just joined this lovely site, donated £15 and now I can't upload an avatar pic OR any of my photos! Does Anyone know how to make the jpegs on my MacBook Pro smaller? I'm afraid I don't understand the "must be 200x200 pixels" thing but it's happened to me befoe so my photos must be too many megabytes or something!! Cheers! My favourite: Pictures \| Towns \| Attractions
rustyruth Posts: 18773 Joined: 23rd Oct 2012 Location: England	quotePosted at 14:02 on 25th October 2012 Hi I'm new here too, having the same avatar trouble even though the picture is the correct size. On your MacBook Pro open the photo using Preview. Select "Tools" on the Menu Bar, scroll down to "Adjust size" Un-tick the "Scale Proportionly" Option. Then type in 200 in the Width and Height Boxes. Make Sure the Pixels option is showing then click OK. Hit the Red exit button and you will be asked if you want to save the picture at that size. Thats it. Still can't get mine to upload though, it seems to be OK but then I just get a blank web page dispalyed. Edited to add - Your photo needs to be in your pictures folder to open in Preview not in iPhoto. If you need anymore help give me a shout and I'll be happy to help. Edited by: rustyruth at:25th October 2012 14:09 My favourite: Pictures \| Towns \| Attractions
James Prescott Posts: 25952 Joined: 11th Jan 2010 Location: UK	quotePosted at 14:10 on 25th October 2012 Hi there --the site is having a slight problem regarding avatars --i am sure as soon as Ron sees these posts he will explain the situation to you so in the meantime just post as normal-and a warm welcome to the site to you both. My favourite: Pictures \| Towns \| Attractions
Ron Brind Posts: 19041 Joined: 26th Oct 2003 Location: England	quotePosted at 17:06 on 25th October 2012 Hi Mrs Nickleby and welcome to POE from Anna and Ron. I can tell you that the avatar problem that has dogged POE for quite a while now, will be sorted within the next 48 hours, and thank you so much for the donation to help keep POE running. Ruth seems to have answered the macbook question (well done Ruth for helping out there). I have just approved pictures so yipppeee! lol My favourite: Pictures \| Towns \| Attractions
cathyml Posts: 23275 Joined: 25th Jan 2010 Location: South Africa	quotePosted at 17:33 on 25th October 2012 Hi Mrsnickleby (I do hope you will let us use an easier name at some time) and a very warm welcome to POE. I look forward to seeing your photos and hope you will join us in the forums anytime you like! So glad Ruth was right there with Mac expertise to help you! My favourite: Pictures \| Towns \| Attractions
rustyruth Posts: 18773 Joined: 23rd Oct 2012 Location: England	quotePosted at 18:59 on 25th October 2012 Well that answers my Avatar problem, I'd tried on Safari about 20 times so I switched to Firefox with the same results. I'll keep trying, generally things sort themselves out eventially. Edited to add - look it's appeared Edited by: rustyruth at:25th October 2012 19:16 My favourite: Pictures \| Towns \| Attractions
Dave John Posts: 22335 Joined: 27th Feb 2011 Location: England	quotePosted at 19:39 on 25th October 2012 And a very warm welcome from me 'Mrsnickleby' hope you enjoy your stay with us. You will find a great crowd here so join in the forums where you willl be more than welcome. Have to agree with Cath you'll have to give us an easier name to call you. As to the avatars Ruth you seem to have landed at just the right time. There has been a problem with them for a few months but all seems sorted now. Thanks to Chris and Sarah, I can now get back to recognising myself again My favourite: Pictures \| Towns \| Attractions
Ron Brind Posts: 19041 Joined: 26th Oct 2003 Location: England	quotePosted at 19:41 on 25th October 2012 Well it looks as if the fix was quicker than 48 hours. We shall see what other members say, and whether or not they can now upload their avatar. My favourite: Pictures \| Towns \| Attractions
Ron Brind Posts: 19041 Joined: 26th Oct 2003 Location: England	quotePosted at 19:42 on 25th October 2012 On 25th October 2012 19:39, Dave John wrote: And a very warm welcome from me 'Mrsnickleby' hope you enjoy your stay with us. You will find a great crowd here so join in the forums where you willl be more than welcome. Have to agree with Cath you'll have to give us an easier name to call you. As to the avatars Ruth you seem to have landed at just the right time. There has been a problem with them for a few months but all seems sorted now. Thanks to Chris and Sarah, I can now get back to recognising myself again LOL@Dave! You mean an old crock with a whiskey? My favourite: Pictures \| Towns \| Attractions
Dave John Posts: 22335 Joined: 27th Feb 2011 Location: England	quotePosted at 19:55 on 25th October 2012 For now Ron.....got a few others in mind from before the avatar crash so a few more may come to light in the future My favourite: Pictures \| Towns \| Attractions